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We understand that you might have inquiries. Below, you'll find answers to frequently asked questions. If you need further assistance, please contact us.

  • What is Ameela®
    Ameela is a viscoelastic, sterile, non-pyrogenic, absorbable intradermal injectable solution, based on polymerized polynucleotides. The polynucleotides used in Ameela are purified, making them free from other components, such as proteins, which can trigger an immune response. It is an innovative and effective way to restore skin firmness and elasticity, and ensure healthy skin that is protected against free radicals and cellular damage.
  • Which product/strength is for which area?
    - For Eyes – Ameela® Eyes or Ameela® Rejuvenation - For Face – Ameela® Rejuvenation or Ameela® Face - For Hair – Ameela® Rejuvenation - For Neck – Ameela® Rejuvenation
  • What is the difference between Nucleadyn and Ameela®?
    There is absolutely no difference between Nucleadyn and Ameela®, we have just rebranded, but the product is exactly the same Ameela® Eyes, Ameela® Rejuvenation and Ameela® Face.
  • When will the product officially change to Ameela® and not Nucleadyn?
    The rebrand will be in place from June 20th - all updated marketing material will be sent out on this date.
  • How do I order moving forward?
    From June 20th 2023 all orders will need to be placed through the new website,
  • If I already have a registered account for Nucleadyn, do I need to re-register for Ameela®?
    If you already have a registered account on the Nucleadyn website, you will be sent new login details to use for Ameela® Skin. If you have not yet registered, please register from the website.
  • What happens if I have old stock of Nucleadyn?
    Please keep using this as normal.
  • What if my clients have received their first treatment of Nucleadyn? Can they have the second treatment with Ameela®?
    This is absolutely fine - it is exactly the same product.
  • Which product should I be promoting?
    Please change all mention of Nucleadyn on your website and social channels to Ameela®. From June 20th we will share access to Instagram content that can be used by all clinics explaining the name change. We can also provide all updated marketing material required post rebrand.
  • Where can I find the rebranded marketing materials, consent forms and presentations?
    All rebranded content will be shared with existing clients, and can be shared with new clients on request.
  • Will Instagram or other any social channels change?
    All social channels will stay exactly the same. You won't need to find or follow any new accounts, we will simply change the name and handles.
  • Who do I contact for help?
    Please get in touch with any further questions or enquiries regarding the rebrand. Email: Office: +44 (0)203 883 7001


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